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A fix has been implemented by our vendor, video playback and buffer rates have returned to normal levels. We are continuing to monitor for any new reports.
We have received sparse reports of video playback issues due to a partial vendor disruption. If you or your members experience playback errors, we recommend clearing your cache and performing a hard browser refresh. We will continue to monitor as our vendor works to resolve this issue and will provide an update once this has been fixed.
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