Outage in Kinsta

MyKinsta login issue when using Authy for 2FA

Resolved Minor
January 30, 2023 - Started over 2 years ago - Lasted about 23 hours
Official incident page

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Outage Details

Authy is no longer reporting an issue with their SMS service, however, we are receiving reports that there are still potential issues with some carriers due to ongoing maintenance. If you are experiencing issues logging into MyKinsta with two-factor authentication enabled, please do not hesitate to reach out to our Support team via email at support@kinsta.com. We will be more than happy to assist you!
Components affected
Kinsta My
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/31/2023 04:04PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/31/2023 01:22PM

A fix has been deployed and we are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 01/31/2023 01:19AM

We are continuing to monitor for any further issues. Thank you for your continued patience.

MONITORING over 2 years ago - at 01/30/2023 07:36PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 01/30/2023 06:23PM

We are continuing to monitor for any further issues. If you're still seeing problems accessing MyKinsta with 2FA enabled, please contact our Support Team at support@kinsta.com

MONITORING over 2 years ago - at 01/30/2023 05:15PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 01/30/2023 05:15PM

Authy is no longer reporting an issue with their SMS service, however, we are receiving reports that there are still potential issues with some carriers due to ongoing maintenance.

If you are experiencing issues logging into MyKinsta with two-factor authentication enabled, please do not hesitate to reach out to our Support team via email at support@kinsta.com. We will be more than happy to assist you!

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