Outage in Kinsta

MyKinsta Support System Degraded Performance

Resolved Minor
March 22, 2023 - Started about 2 years ago - Lasted 22 minutes
Official incident page

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Outage Details

Our support system is currently experiencing issues which may result in some delayed responses. We are working to resolve the issue as quickly as possible.
Components affected
Kinsta support system
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/22/2023 03:45PM

Intercom has resolved the issue, and we see that our support system is now fully operational. We do apologize for any difficulties you experienced attempting to reach our Support team.

IDENTIFIED about 2 years ago - at 03/22/2023 03:29PM

Our Engineers have identified the issue as being caused upstream by our live chat provider, Intercom.

Intercom has created a status page and is looking into the issue:
https://www.intercomstatus.com/incidents/53fmm091bz04.

We will closely monitor the situation. Thank you for your continued patience.

INVESTIGATING about 2 years ago - at 03/22/2023 03:23PM

Our support system is currently experiencing issues which may result in some delayed responses. We are working to resolve the issue as quickly as possible.

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