Outage in Klaviyo

Delays in Event Processing, Flow Triggering & Segmentation

Resolved Maintenance
July 18, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an incident resulting in widespread event processing delays. Analytics as well as event-triggered flows and real-time segments are impacted. We will not be proceeding with our scheduled maintenance until the root issue is identified and event processing delays have been mitigated.
Components affected
Klaviyo Flow Triggering Klaviyo Segmentation Klaviyo Analytics
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 07/18/2022 05:15AM

Event processing is back to normal real-time operations, we will continue to monitor all systems.

IDENTIFIED almost 3 years ago - at 07/18/2022 05:02AM

We have identified and resolved the root issue and are working to mitigate outstanding event processing delays.

INVESTIGATING almost 3 years ago - at 07/18/2022 04:18AM

We are investigating an incident resulting in widespread event processing delays. Analytics as well as event-triggered flows and real-time segments are impacted. We will not be proceeding with our scheduled maintenance until the root issue is identified and event processing delays have been mitigated.

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