Outage in Klaviyo

Errors accessing Klaviyo

Resolved Major
March 26, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Starting around 11 AM EDT we began to see login problems affecting Klaviyo accounts, along with occurrences of 'white' or 'blank' pages throughout Klaviyo. This is not currently impacting Email, SMS, or Push notification sending. Our Engineering team is actively working on a solution and continuing to make progress on this. We apologize for any disruption this may have caused and we will continue to keep you updated as we make progress.
Components affected
Klaviyo .com Klaviyo App
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2024 05:33PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/26/2024 04:49PM

Our Engineering team has located the root cause and released a fix at 12:20 PM EDT. We are continuing to monitor the situation and we will continue to provide further updates.

INVESTIGATING about 1 month ago - at 03/26/2024 03:32PM

Starting around 11 AM EDT we began to see login problems affecting Klaviyo accounts, along with occurrences of 'white' or 'blank' pages throughout Klaviyo. This is not currently impacting Email, SMS, or Push notification sending.

Our Engineering team is actively working on a solution and continuing to make progress on this. We apologize for any disruption this may have caused and we will continue to keep you updated as we make progress.

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