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We continuously monitor the official Klaviyo status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Klaviyo outages.
Minor Resolved · about 2 months ago · lasted 3 days
Email events missing from customer accounts
On February 8, 2023 at around 4 pm EST, we noticed email related events were not recorded in customer accounts. This has impacted deliverability reporting and rates for campaigns. Most emails have been delivered, and we are working to update our reporting.
Minor Resolved · 2 months ago · lasted about 1 hour
Message sending, segmentation, and list import delays
Beginning around 12:20 EST, we experienced a delay in asynchronous task processing. During that time, a portion of message sends and segmentation processing was delayed, and users attempting to kick off tasks such as schedule campaigns or import lists may have experienced an error message. We have since fixed the issue and are processing any remaining delayed tasks. We will provide further updates here.
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Minor Resolved · 4 months ago · lasted about 1 hour
Intermittent Issue with App Accessibility
Around 2 pm we noticed some intermittent outages and timeout within our application. We are currently investigating the issue and will post an update once we know more.
Minor Resolved · 4 months ago · lasted 5 days
Delays in Real-Time Segmentation
We are currently experiencing delays of up to 1.5 hours in real-time segmentation processing. Flows triggered by segments, as well as segment-targeted forms, may also currently be impacted. We are actively working to restore real-time processing and will continue to provide updates here.
Minor Resolved · 5 months ago · lasted 14 minutes
Issues with Help Center Article Formatting
We are observing intermittent unformatted Klaviyo Help Center articles due to an outage with a downstream third party provider. All relevant content should be available. As a workaround during this incident, we recommend clearing cache & cookies and hard-refreshing your browser. We will provide further updates here as we learn more.
Minor Resolved · 5 months ago · lasted 41 minutes
Issues Scheduling SMS Campaigns
Earlier today, we began receiving reports of SMS campaign scheduling being blocked intermittently. From initial triage, it appears that this is limited to a subset of campaigns with at least 1,000 recipients. Campaigns that have already been scheduled are not affected. Our engineering team is aware and is actively investigating the issue. We will provide further updates here.
Minor Resolved · 5 months ago · lasted about 1 hour
Klaviyo Chat Support Outage
At approximately 10:10 US Eastern Time, we started experiencing issues with our Chat Support due to an outage at one of our providers. We are presently investigating the issue.
User-reported problems for Klaviyo in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
Klaviyo, is an ecommerce marketing automation platform for email and sms. With a built-in CDP, businesses can integrate more marketing data for higher ROI.
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