Is Klaviyo down?

Klaviyo current official status is Up and running

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Klaviyo Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours

Resolved AWS incident affecting components of Klaviyo application

Due to an ongoing AWS incident, we are experiencing a range of degradations in the Klaviyo application. This includes elevated error rates using the Klaviyo app, processing signup form events, and delays in analytics processing. We are continuing to investigate this issue and will provide further updates here.

Resolved AWS Incident affecting components of Klaviyo application

Due to an ongoing AWS incident, we are experiencing a range of degradations in the Klaviyo application. We are experiencing webhook processing delays across integrations that use webhooks including Shopify, BigCommerce, Stripe, and Aftership. Flows triggered by these events may be impacted. Beginning at 12:15 pm US Eastern time, 84% of form analytics are not being captured. We will continue to provide updates here.

about 1 month ago Official incident report

Resolved Delays in SMS Metric Processing

We are experiencing delays of up to 50 minutes for SMS event-based metrics. Event-triggered flows, real-time segmentation updates, and reporting relying on impacted metrics will experience delays. We expect these events will be realtime within the next hour.

about 2 months ago Official incident report

Resolved Delays on Toll Free numbers sending MMS

We are currently experiencing delays in Toll Free numbers sending MMS due to a limitation in downstream capacity. This incident began on Friday, November 26 shortly before 10:00 AM Eastern Standard Time. Campaigns, Preview Sends, Flows, Conversations, and Keywords may be impacted. For upcoming sends, we recommend using SMS campaigns. We are actively working to reduce delays and will continue to provide updates here.

about 2 months ago Official incident report

Resolved Elevated API Errors and Intermittent Application Page Load Issues

Beginning 9:34 AM US Eastern, we are experiencing increased API errors as well as intermittent page load issues across the Klaviyo application. The Engineering team is currently investigating the root cause and we will provide updates as additional information becomes available.

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Is Klaviyo down?
Klaviyo seems to be up and running. We're updating the status regularly.
I'm having issues with Klaviyo, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Klaviyo is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Klaviyo has issues.
Why IsDown?
We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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