Resolved Slowdown in activity monitoring and background tasks such as file copies
AWS health checks began failing this morning for a fraction of our services processing activity monitoring and background file transfer (file copies). This led to a slowdown in that processing for 1-2 hours before our alert thresholds were triggered, which has now been resolved. We are tightening our alert thresholds to avoid as long a delay until this situation is resolved in the future.
Resolved Google Drive Activity API v1 shut down
Google has now shut down the deprecated Drive Activity API v1. Most customers should not be affected. Customers with applications that continue to request v1 Scopes (as documented at https://developers.google.com/drive/activity/v2/migrating#authorization) should update their OAuth keys to the Drive Activity API v2 scopes instead, and ensure the "Drive Activity v2" box is checked at https://developers.kloudless.com/applications/*/credentials (the default).
Resolved Some Office 365 accounts may be required to re-authenticate due to a recent incident in Office 365
Some customers' authentication tokens may have been invalidated as a side effect of the recent Office 365 downtime. API requests to these accounts would return 403 or 401 errors beginning on early Sept 29 morning, UTC. Please request users to check their historical service health at https://portal.office.com/adminportal/home?#/servicehealth for further information, including the scope, impact, and timeframe of downtime.
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