Outage in KnowBe4

KCM GRC - US & EU SAML Login Issues

Resolved Minor
April 22, 2022 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have received reports that some users in in both US and EU regions are experiencing issues when trying to log in with SAML. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Console
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 04/22/2022 03:56PM

We've identified the cause of the issue that some users in both the US and EU regions are experiencing when trying to log in with SAML and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

INVESTIGATING about 2 years ago - at 04/22/2022 01:45PM

We have received reports that some users in both the US and EU regions are experiencing issues when trying to log in with SAML. We are investigating this issue and will update this page when we have more information.

IDENTIFIED about 2 years ago - at 04/22/2022 01:38PM

We've identified the cause of the issue that some users in both the US and EU regions are experiencing when trying to log in with SAML and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

INVESTIGATING about 2 years ago - at 04/22/2022 01:31PM

We have received reports that some users in in both US and EU regions are experiencing issues when trying to log in with SAML. We are investigating this issue and will update this page when we have more information.

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