Outage in Kontent

MFA Outage

Resolved Major
November 16, 2023 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Between 22:00 UTC and 23:15 UTC, the MFA was not operational due to a bug in our recent deployment. The issue has been mitigated.
Components affected
Kontent Authetication services
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/17/2023 12:06AM

Between 22:00 UTC and 23:15 UTC, multifactor authentication was not operational due to a bug introduced in a recent deployment. This issue has now been mitigated. Customers using other types of authentication were not affected, and no credentials were compromised.

We are working on a full root cause analysis and investigating options to prevent similar bugs from reaching production.

MONITORING 6 months ago - at 11/16/2023 11:37PM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 11/16/2023 11:32PM

Between 22:00 UTC and 23:15 UTC, the MFA was not operational due to a bug in our recent deployment. The issue has been mitigated.

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