Issue affecting previews of newly authored content in the US-East-1 region

As of 18:00 UTC, preview/availability of newly authored content is functioning correctly, and the US-East-1 (VA) server has been restored. We will continue to monitor for a short period and then begin transitioning the replication load back to the restored VA server. Some latency may still be apparent until the load has been fully transitioned to VA.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

As of 17:45 UTC, we've routed the content replication backlog to the US-West-1 (CA) region while we await additional assistance from AWS to restore the unresponsive server in US-East-1 (VA).

Content continues to save without data loss, and continues to preview successfully in all regions worldwide, other than VA. Further, the backlog has already reduced by two-thirds and is still dropping.

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

As of 17:15 UTC, we have identified an issue with content replication in US-East-1

Learnosity Support and Systems Engineering teams are continuing to actively investigate the issue, and will follow on with an update and resolution as soon as possible.

As of 16:45 UTC, we are seeing delays in availability of newly authored questions/items in the US-East-1 region.

Content is being created and persisted without issue, and is being successfully replicated to the CA, OR, IE and AUS regions. There is no data loss, but authoring previews are delayed in the VA region.

Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible.