LiveChat

LiveChat Status

Official source
Everything seems OK

LiveChat had 2 problems in the last month.

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Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 2 days ago

Latest Incidents

Last 30 days

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Resolved Issues with accessing agent application

We detected issues with accessing the agent application. We are working on resolving it as soon as possible.

Resolved Connection issues

We are investigating the issue

Resolved Connection issues

Some of our Customers may experience connection issues to our Agent Application. Our Admins are investigating the issue

about 2 months ago Official incident report

Resolved Issues with direct links and integrations

Our customers may encounter issues with direct chat links, API and integrations

about 2 months ago Official incident report

Resolved Login in issues on Frankfurt server

We're experiencing issues with account login on Frankfurt server, our Admins are currently investigating the problem

about 2 months ago Official incident report

Resolved Issue with Facebook Messenger integration

Some of the licenses may encounter issues with Facebook Messenger integration; part of the chats may not be correctly transferred from Messenger to LiveChat. We are currently investigating the problems.

about 2 months ago Official incident report

Resolved Issues with accessing agent application

Agents can have issues with accessing an application; we are working on resolving the issue

Resolved Issue with subscription page (subprocessor issue)

We are currently having an issue with one of our subprocessors - it can cause issues with accessing subscription pages

Resolved Issue with passing webhooks

We are currently investigating the issue; there are some delays on passing webhooks which leads to delays on webhook based integrations

Resolved LiveChat support may not be responsive

We are currently investigating the issue but LiveChat support team may be not responsive due to the technical issue

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Services Available
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Incidents registered
47831
Monitoring Incidents
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