Outage in LMS365

Performance issues with loading various pages in LMS365

Resolved Minor
October 03, 2022 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating the issue that affected some customers in North Europe and United States regions. We will follow up once we have an update.
Components affected
LMS365 United States LMS365 North Europe
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 10/03/2022 04:54PM

We are happy to report that the hotfix was deployed to address the situation with degraded performance of various pages on SharePoint sites with LMS365 web parts and in LMS365 Admin Center. However, we will continue monitoring until we have received the confirmation that aforementioned issues are fully resolved.

Thank you for your patience and please let us know if you see any further issues.

IDENTIFIED over 1 year ago - at 10/03/2022 03:30PM

Our engineering team has identified issues with the course catalog web part on SharePoint pages and failed API requests during course editing.

We continue to work to resolve these issues for customers in North Europe and United States regions, we will keep providing updates as soon as we have further information.

We apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 10/03/2022 02:34PM

We are currently investigating the issue that affected some customers in North Europe and United States regions. We will follow up once we have an update.

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