Learn365 web part loading issues for customers without the Skills Framework in their license

We sincerely appreciate your patience as we addressed the issue.
After thorough monitoring and analysis, we are pleased to confirm that the solution we implemented has been successful.

If you continue to experience any difficulties, we recommend clearing your browser’s cache and cookies, as this can often resolve lingering problems.
If the issue persists after that, please do not hesitate to reach out for further assistance: https://helpcenter.zensai.com/hc/en-us/articles/14197648878237-How-to-contact-Zensai-Product-Support
Thank you once again for your understanding!

As a temporary solution, we have modified the configuration of the API Gateway to alleviate issues surrounding loading of webparts. Our team is continuing to work on a permanent solution, with an expected rollout of the next 24 hours

We are pleased to announce that the web part loading issue has been resolved.
We appreciate your understanding and patience during this time.
If you encounter any additional issues or have any concerns moving forward, please do not hesitate to reach out to us: https://helpcenter.zensai.com/hc/en-us/articles/14197648878237-How-to-contact-Zensai-Product-Support.
Your feedback is important to us.

We can initiate an incident report indicating that customers who do not have the Skills Framework included in their license may experience difficulties loading web parts.

Our team is currently addressing this issue and is working on a fix that will be deployed as soon as possible.