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Thank you for your patience. We are still working to route the orders for the two identified customers.
We've determined that only 2 customers were affected by this issue. All affected orders have been rerendered. Now working on routing rerendered orders.
The underlying issue was resolved immediately so no additional pieces will be affected. We are still working to rerender affected pieces before printing.
We've identified an issue where mail pieces for certain enterprise customers rendered incorrectly. Orders going forward no longer have this issue. We are identifying and rerendering affected orders.
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