Is Lob Down?

Lob status is operational

IsDown is monitoring Lob's official status page in real time.

Stats for Lob official incidents in the last 30 days

Number of Incidents

3 outages

Since last incident

3 days

Users reports for Lob in the last 12 hours

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Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Lob.

Monitor and keep track of Lob's current and past outages

Minor · 2 days ago · lasted about 6 hours

Issue Creating Resources

We are investigating issues creating Postcards, Letters, Checks and Self-mailers at this time

Minor · 3 days ago · lasted about 19 hours

Data Delays - Tracking Event Webhooks

We've identified an issue with a dependent cloud provider that is currently causing data delays for our tracking events. A fix is actively being worked on.

Minor · 21 days ago · lasted about 1 hour

Elevated error rates in Lob API

We are currently seeing elevated errors in our API and investigating

Minor · about 1 month ago · lasted about 13 hours

Unexpected format in rendering related webhook events

We identified and fixed an issue related to webhook events that were being sent in an unexpected format. This only impacted rendering events (.rendered_pdf and .rendered_thumbnails). The events mistakenly contained tracking objects instead of tracking_events between August 10th, 3:30 PM PT to August 15th, 5PM PT. Please reach out to us via if you need assistance with this issue

Minor · about 2 months ago · lasted about 6 hours

Tracking Event Webhooks - Naming Convention Change

From 3pm PDT on July 27th to 2pm PDT on July 28th, tracking event webhook names were unintentionally shifted from 'Title Case' to 'snake_case'. A fix has been implemented for tracking events going forward, and impacted historical webhook events will be replayed.

Minor · about 2 months ago · lasted 1 day

Data Processing Delays - Reporting Tools Affected

Our data processing infrastructure is running behind which is causing inaccuracies for usage volume and spend statistics on the Dashboard. No data has been lost and the system should be caught up shortly.

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Frequently Asked Questions

Is Lob down right now? What is Lob current status?
Lob seems to be up and running. We've updated the status 2 minutes ago.
Was Lob down today?
Lob is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Lob, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Lob and need support?
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