This incident has been resolved. Engineering was also able to identify and process any outgoing emails affected by this issue. Please reach out to [email protected] for more details or to confirm if your account was affected. Thank you.
A fix has been published and we will continue to monitor. Engineering is also reviewing recovery for outgoing manual emails during this incident. Please contact [email protected] to report any outgoing lost emails that could be related to this issue in order to include in the recovery.
We have identified that any outgoing manual emails, including reply emails sent after 4 pm EST will not create any email record. These emails will need to be re-created / re-sent once this issue is resolved.
An issue was identified and reported at 6:30 pm EST related to outgoing emails, manual emails or reply emails. Engineering has identified the cause of the issue and working to fix asap. Please postpone any outgoing emails until this issue is resolved. This issue does not affect automated emails, AU or EU clients
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Quickly identify external outages that impact your business. We are monitoring more than 2300 services in real time.
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IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.
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Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.
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