Is Lockstep Receivables Down?

Lockstep Receivables status is operational

IsDown is monitoring Lockstep Receivables's official status page in real time.

Stats for Lockstep Receivables official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

907 days

Users reports for Lockstep Receivables in the last 12 hours

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Monitor and keep track of Lockstep Receivables's current and past outages

Minor · over 2 years ago · lasted 12 months

Microsoft outage

Live self-service is currently down due to an issue with Microsoft. See below to get status:

Minor · over 2 years ago · lasted 12 months

March 2021 Release

Lockstep Collect will be undergoing maintenance later tonight in preparation of our upcoming publish. During this time, you may experience issues using the software's features. The maintenance is expected to take place after 8 PM EST. Anytime Collect is expected to be upgraded and fully operational before 12 AM EST tomorrow. We appreciate your understanding and hope you enjoy the new features added!

Minor · almost 3 years ago · lasted over 1 year

Manual emails including reply emails from Anytime Collect not sending as expected

An issue was identified and reported at 6:30 pm EST related to outgoing emails, manual emails or reply emails. Engineering has identified the cause of the issue and working to fix asap. Please postpone any outgoing emails until this issue is resolved. This issue does not affect automated emails, AU or EU clients

Minor · almost 3 years ago · lasted over 1 year

Worker Role Delay - Automated Processes May Be Delayed

An issue was reported this morning regarding the Anytime Collect Worker Role process. Our Engineering team identified the issue and stated that it was due to processing stacking up, causing a backup and delay in any process that uses the worker role. This can delay scheduled syncs, mail retrieval, exports, etc... If you notice any issues with these items today, please submit a support ticket to and we will advise how to proceed. Thank you!

Minor · almost 3 years ago · lasted over 1 year

Microsoft Azure Issue Identified - Degraded Worker Role Performance Possible

Our Engineering team has identified an issue with Microsoft Azure services that may affect performance of the Anytime Collect Worker Role process. This may cause a delay in any process that utilizes the process, such as: mail retrieval, advanced alerts, exporting, and mail processing. Our team is currently attempting to work with Microsoft on a resolution. Please reach out to if you notice any issues performance issues related to the worker role. We will provide a status update as soon as possible. Thank you.

Minor · about 3 years ago · lasted over 1 year

Unexpected Error Received When Searching For Customer

An issue was reported this morning where an unexpected error is received each time you attempt to search for a customer using the search bar at the top of the site. The issue appears to be only occurring for users who are not on the new R4 UI. Our Engineering team is already aware of the issue and are currently working on a fix. As a recommended workaround, users can still access their customer's Account Detail by navigating to "My Accounts" then selecting a customer's name then clicking "Account Detail." Please reach out to or reach out via the support chat bubble if you are encountering this issue. We will notify as soon as the fix has gone live.

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Frequently Asked Questions

Is Lockstep Receivables down right now? What is Lockstep Receivables current status?
Lockstep Receivables seems to be up and running. We've updated the status 21 minutes ago.
Was Lockstep Receivables down today?
Lockstep Receivables is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Lockstep Receivables, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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