Outage in LogMeIn GoTo APIs

GoTo API - 5xx Errors

Resolved Minor
September 28, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are actively investigating reports that some GoTo API customers may be seeing 5xx status codes in their API responses. Our engineers are working to resolve the issue and will provide another update shortly.
Components affected
LogMeIn GoTo APIs SCIM API Status LogMeIn GoTo APIs Authentication API Status LogMeIn GoTo APIs GoToMeeting API Status LogMeIn GoTo APIs GoToTraining API Status LogMeIn GoTo APIs GoToWebinar API Status LogMeIn GoTo APIs GoToAssist Service Desk API Status LogMeIn GoTo APIs GoToAssist Remote Support API Status LogMeIn GoTo APIs GoToAssist Corporate API Status LogMeIn GoTo APIs Admin API Status
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 09/28/2022 06:06PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED over 1 year ago - at 09/28/2022 05:36PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

INVESTIGATING over 1 year ago - at 09/28/2022 05:22PM

We are actively investigating reports that some GoTo API customers may be seeing 5xx status codes in their API responses.

Our engineers are working to resolve the issue and will provide another update shortly.

Latest LogMeIn GoTo APIs outages

GoTo Connect API - GoTo Connect Voice Admin - 11 days ago
GoTo Meeting API , GoTo Training API, GoTo Webinar API - GoTo APIs not responding - about 2 months ago
GoTo Connect API - Issues loading Contact Center. - about 2 months ago
GoTo APIs - 5XX status code - 3 months ago
GoToMeeting APIs - Meetings not loading - 6 months ago

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