Outage in LogMeIn GoTo APIs

GoTo Connect API - GoTo Connect Voice Admin

Resolved Major
April 24, 2024 - Started 9 days ago - Lasted 7 minutes
Official incident page

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Outage Details

We are actively investigating reports that some GoTo Connect API customers may be experiencing 5xx on the Voice Admin GoTo Connect APIs. Our engineers are working to identify the issue and will provide another update shortly.
Components affected
LogMeIn GoTo APIs GoToConnect API Status
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/24/2024 07:11PM

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

INVESTIGATING 9 days ago - at 04/24/2024 07:05PM

We are actively investigating reports that some GoTo Connect API customers may be experiencing 5xx on the Voice Admin GoTo Connect APIs.

Our engineers are working to identify the issue and will provide another update shortly.

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