0 incidents in the last 7 days
0 incidents in the last 30 days
Last check: 1 minute ago
Last known issue: 6 months ago
Resolved Downtime 2020-11-02
At 6:30am CT, parts of our web application became inaccessible due to a database issue. Service was restored at 7:37am. We apologize for any inconvenience that this may have caused.
Resolved Downtime 2020-02-04
At 12:04pm CT, parts of our web application became inaccessible due to a configuration change. Service was restored at 12:43pm. We apologize for any inconvenience that this may have caused.
Resolved Downtime 2020-01-31
At 9:28am CT, our web application became inaccessible due to the failure of a deployment pipeline during a configuration change. Service was restored at 9:38am. We apologize for any inconvenience that this may have caused.
Resolved Downtime Event 2019-12-18
At 2pm a DNS change affected some user ability to access the Lumere application. Service was restored at 2:35pm. We apologize for the inconvenience.
Resolved Downtime event 2019-08-15
We are currently investigating why web components are unresponsive.
Resolved Downtime event 2019-08-07
At 3:49pm CT, our web application became inaccessible due to the failure of a deployment pipeline during a configuration change. Service was restored at 4:18pm. We apologize for any inconvenience that this may have caused.
Resolved Downtime event 2019-05-30
We are currently experiencing an application/infrastructure issue, and are working to restore normal operation. The problem has been identified and a fix is being deployed. Service should be restored momentarily.
Resolved Website Outage
We are currently investigating an issue causing a webserver outage. An update will be posted soon.
Resolved Website and Background Task Outage
A Redis connectivity problem caused service to be unavailable today for 15 minutes. The issue has been resolved.
Resolved Downtime Event 2018-01-04
Date Correction: We are currently investigating an application/infrastructure issue, and are working to restore normal operation. We will have an update shortly.
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