Outage in Luno

Delayed ETH and BTC transactions

Resolved Minor
July 23, 2023 - Started over 2 years ago - Lasted 44 minutes
Official incident page

Incident Report

We are aware of an issue with a third-party provider that may be causing some customers to experience delayed ETH and BTC transactions. We are looking into this as a matter of priority and will provide updated as soon as they become available.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/23/2023 09:46AM

This issue has been resolved, and there have been no further delays in ETH and BTC transactions.

Thank you for your patience in this regard.

MONITORING over 2 years ago - at 07/23/2023 09:23AM

The issue causing delays in ETH and BTC transactions has been mitigated.

We will continue to monitor for further anomalies.

IDENTIFIED over 2 years ago - at 07/23/2023 09:12AM

We are aware of an issue with a third-party provider that may be causing some customers to experience delayed ETH and BTC transactions.

We are looking into this as a matter of priority and will provide updated as soon as they become available.

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