Outage in Mangopay
[Production] - Disturbance on Mastercard transaction
Resolved Minor
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Outage Details
Components affected
Mangopay PSP brickLatest Updates ( sorted recent to last )
Our PSP confirmed the incident is closed since 17h39
We can see on our monitoring that things have return to normal.
We remain in monitoring status while waiting for confirmation of the end of this event from our partner.
You may experience difficulties with Mastercard transaction since 15h34 PM 17 January 2023.
These disturbances are due to an issue with our PSP component.
• Who is affected: Anyone on the PRODUCTION environment except French Market
Payment type affected:
- MASTERCARD
- All country except French Market
Error Message :
- Transaction blocked by fraud policy
- The 3DSecure authentification has failed
Investigations are ongoing on our PSP side, we will keep you informed
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