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This incident has been resolved and the 17 and 19th January refund files were reprocessed
Following a technical issue with our PSP and Bank partner, the files which contains the refund transaction created on the 17 and 19th January was not processed.
MOP concerned :
-Ideal
-Sofort
-Giropay
We are doing our best to restore the situation as soon as possible, thank you for your understanding
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