Outage in Medallia

Partial Outage - European Production Environment

Resolved Major
March 16, 2023 - Started about 2 years ago - Lasted about 7 hours
Official incident page

Need to monitor Medallia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Medallia, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing a partial outage in our European production environment as of 03:50pm CET on 16th March 2023. Customers may be experiencing issues getting logged out of MXO. Our engineers are investigating the issue and we will send an additional update in 60 minutes, or when more information becomes available.
Components affected
Medallia MXO Europe (EU2)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/16/2023 09:45PM

The upstream provider has resolved this issue. Further details will be provided in a post mortem report within 48 hours.

IDENTIFIED about 2 years ago - at 03/16/2023 03:54PM

Our upstream provider, Microsoft Azure, is currently experiencing an issue which is affecting customers ability to login and remain logged in. See https://status.azure.com/en-us/status for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

INVESTIGATING about 2 years ago - at 03/16/2023 03:20PM

We are currently experiencing a partial outage in our European production environment as of 03:50pm CET on 16th March 2023. Customers may be experiencing issues getting logged out of MXO. Our engineers are investigating the issue and we will send an additional update in 60 minutes, or when more information becomes available.

Latest Medallia outages

01 - Investigating - 3 months ago
01 - Investigating - 3 months ago
01 - Investigating - 3 months ago
Feature disruption with Dynamic Audiences - 4 months ago
01 - Investigating - 4 months ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook