Outage in Medallia

Partial Feature Disruption - Datastores for the European Production Environment

Resolved Minor
January 31, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Medallia Experience Orchestration was experiencing issues with Datastores in the European Environment. Some Datastores were affected and are now back to normal. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.
Components affected
Medallia MXO Europe (EU2)
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/31/2024 08:55PM

This incident has been resolved.

MONITORING 3 months ago - at 01/31/2024 06:25PM

Medallia Experience Orchestration was experiencing issues with Datastores in the European Environment. Some Datastores were affected and are now back to normal. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.

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