Outage in Media Temple

(mt) Media Temple Support Account Management and Network Interruption

Resolved Major
March 08, 2023 - Started about 1 year ago - Lasted 18 minutes
Official incident page

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Outage Details

We are currently experiencing a network interruption here at (mt) Media Temple Headquarters. This is affecting our ability at the moment to access our account management system which we use to pull up customer information in order to provide support. This issue may also affect your connectivity to some services. At this time, we are actively working to resolve this and restore our internal network connectivity as soon as possible. Thank you for your understanding in this matter. Symptoms: • Inability for (mt) support to access customer information. • Inability to access web, FTP, or SSH. • Intermittent DNS resolution
Components affected
Media Temple AccountCenter Media Temple DV Media Temple DV Developer Media Temple GRID Media Temple Support
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/08/2023 08:58PM

This incident has been resolved

INVESTIGATING about 1 year ago - at 03/08/2023 08:42PM

We are currently experiencing a network interruption here at (mt) Media Temple Headquarters. This is affecting our ability at the moment to access our account management system which we use to pull up customer information in order to provide support. This issue may also affect your connectivity to some services.

At this time, we are actively working to resolve this and restore our internal network connectivity as soon as possible. Thank you for your understanding in this matter.

Symptoms:
• Inability for (mt) support to access customer information.
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution

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