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This incident has been resolved.
A fix has been implemented and we are currently monitoring the results.
(mt) Engineers are currently working on an issue affecting Grid Mail Node n57.mail01. Affected customers may experience difficulty sending and receiving email.
You may verify whether or not your services are being impacted by this issue by locating your Mail Node in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.
https://mediatemple.net/community/products/grid/204643840/
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
Symptoms:
• Inability to send or receive email via IMAP, POP, or SMTP.
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