Outage in MessageMedia

MMS Latency and Reporting Delays for North America.

Resolved Minor
December 13, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We have noticed MMS latency issues and reporting delays which we have escalated to our provider. Customers can expect "enroute" status on reports for MMS as our provider clears very heavy MMS sending queues. We will provide updates as they arrive.
Components affected
MessageMedia North America (US / Canada)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/14/2022 12:09AM

We are seeing MMS deliveries normalize and reporting repaired.

INVESTIGATING over 1 year ago - at 12/13/2022 09:31PM

We have noticed MMS latency issues and reporting delays which we have escalated to our provider. Customers can expect "enroute" status on reports for MMS as our provider clears very heavy MMS sending queues. We will provide updates as they arrive.

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