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MessageMedia Outages
Resolved Minor Shopify Integration UI Not Loading
We are currently investigating an issue with our Shopify integration UI. This is impacting the website UI from loading in a browser. Background automations (i.e. abandoned carts notifications) continues to work properly. Temporary workaround to access the Shopify integration UI is to refreshing the page.
Resolved Minor 2degrees delivery in NZ suspended as 2degrees have a delivery issue
Messages will queue in our infrastructure
Resolved Minor Unable to deliver to 2 Degrees in NZ currently.
Messages will be queued, 2 Degrees investigating.
Resolved Major Unreliable delivery to 2 Degrees handsets in New Zealand.
There seems to be an issue with 2 Degrees delivering reliably. This has been raised with them to investiate.
Resolved Minor Web Portal - New Message Error
We are currently experiencing an error on a "New Message" in the web portal. This is impacting the following: - Messaging "New Message" If you have any questions, please reach out to [email protected]
MessageMedia Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Step 1 Create an account
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Frequently Asked Questions
- Is MessageMedia down today?
- MessageMedia seems to be up and running. We've updated the status 2 minutes ago.
- I'm having issues with MessageMedia, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when MessageMedia is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when MessageMedia has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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