MessageMedia experienced delivery issues affecting concatenated 10DLC messages sent to AT&T customers in the United States, causing delayed message delivery. The incident impacted the North America region and lasted approximately 5.6 hours before being resolved. A fix was implemented and monitored before the service was fully restored.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently observing delivery issues towards United States - AT&T through 10DLC route.
Estimated Incident Start Time: 2026-05-06 14:00 UTC
Impact: Delayed delivery for concatenated 10DLC MT messages submitted towards AT&T US.
We will update as soon as we have more information.
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