Live Optus status. See if Optus is down, view recent outages, and get real-time alerts when problems start.
Optus is operational
IsDown pulls data from Optus's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 55 incidents since started monitoring Optus status in January 2025. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted about 2 hours
We are aware of an issue with our SMS web site sms.optus.com.au Customers may be receiving an error when using the site. Messages are flowing in the background, i.e. scheduled campaigns and API messaging are not affected, this issue is blocking...
about 1 month ago · lasted about 2 hours
Hi Team, We are currently investigating an issue with low delivery receipt (DLR) return rates. Message submissions are proceeding as expected, but a lower percentage of DLRs are being returned than usual. We are working with Optus support and wi...
about 2 months ago · lasted about 2 hours
Good day, Team. We are currently investigating an outage of the Optus SMS web service. If you are experiencing any issues, please reach out to us at: support@modicagroup.com Thanks, The Modica Support team.
We've tracked and collected 55 incidents since started monitoring Optus status
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Serica
I cant log onto My Optus iva phone to recharge
Danielle
Cannot make or receive calls
Jenny
Not receiving OTP message.
Kyle
I can't access internet at all threw my mobile
Graham
Customers are trying to phone us but getting a message saying This phone is currently unavailable try again later
greg
I have no optus broadband since the storm last week, mobilei only.
Sharyn
limited or emergency services only
Karen
When on a call it keeps dropping out.
Hyelim
I can't call and I can't use the internet.
Byron
I get network busy sign when i try and make a call
Diana
can not hear other side on call. Mobile 0450327315 is not recognised by system
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
Optus isn't down. You can check Optus status and incident details on the top of the page. IsDown continuously monitors Optus official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Optus is currently operational. You can check Optus status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Optus being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Optus official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Optus last outage was on April 11, 2025 with the title "sms.optus.com.au Partial Web Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optus and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Optus with maximum flexibility
IsDown monitors Optus for major outages. A major outage is when Optus experiences a critical issue that severely affects one or more services/regions. When Optus marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Optus status page for minor outages. A minor outage is when Optus experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Optus status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Optus publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Optus and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Optus and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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