Campaign Manager - Upload List Error - Work-around available

We have seen no further issues and are resolving this incident.

Our Technical team have implemented a fix and we have successfully tested uploading lists to Campaign Manager when creating a new Campaign.

Clients are once again able to upload their Campaign List in the same step as creating the Campaign, or, you can upload the list first and then use the existing list when creating future Campaigns.

We appreciate your patience and hope the workaround didn't cause you any inconvenience while we worked to resolve this issue.

Please contact support if you're still experiencing issues.

Regards,

Optus SMS Support Team

Our team have identified the cause of the issue and are working to resolve it.

Please continue to use the work-around i.e. please upload your Campaign List in the Lists tab prior to creating your campaigns.

Anyone using existing lists will not be affected by todays issue.

Regards,
Optus SMS Support Team

We are aware of an issue with our Campaign Manager application.

Customers may be receiving errors when trying to upload a list while creating a new campaign, "An error has occurred creating quick campaign!"

Work-around;
Please note that Lists can still be uploaded in the Lists tab in the application and can then be used when creating a new campaign.

Our Dev team are investigating, we will post again once we have any updates


Regards,
Optus SMS Support Team