Outage in Microsoft 365

Unable to access one or more Microsoft 365 services

Resolved Minor
November 10, 2023 - Started almost 2 years ago - Lasted about 3 hours

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Outage Details

Users may be unable to access one or more Microsoft 365 services.
Components affected
Microsoft 365 suite
Latest Updates ( sorted recent to last )
almost 2 years ago - at 11/10/2023 10:49AM

Title: Unable to access one or more Microsoft 365 services

User impact: Users may be unable to access one or more Microsoft 365 services.

Current status: We're continuing to evaluate diagnostic data. Preliminary analysis has identified errors within the network infrastructure and our investigation is currently focused on identifying the cause of these alerts.

More info: The majority of reports are for impact to Microsoft Teams. Impact may include, but is not limited to:

Microsoft Teams
- Users may be unable to send and receive messages.
- Users may be unable to create new Chats or Channels.

Exchange Online
- Users may be unable to send or receive email.

Power Apps
- Users may be unable to access the service.

Power Automate
- Users may be unable to access the service.

Scope of impact: This issue could potentially impact any user attempting to access the affected services.

Next update by: Friday, November 10, 2023, at 12:00 PM UTC

almost 2 years ago - at 11/10/2023 09:54AM

Title: Unable to access one or more Microsoft 365 services

User impact: Users may be unable to access one or more Microsoft 365 services.

Current status: We're looking at diagnostic data to identify the underlying cause of the cause.

Scope of impact: Impact is specific to a subset of users who are accessing the service from Germany and the United Kingdom.

Next update by: Friday, November 10, 2023, at 11:00 AM UTC

almost 2 years ago - at 11/10/2023 09:24AM

Title: Unable to access one or more Microsoft 365 services

User impact: Users may be unable to access one or more Microsoft 365 services.

More info: Users who are able to access the service may experience latency.

Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.

Scope of impact: Impact is specific to a subset of users who are accessing the service from Germany and the United Kingdom.

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