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Outage in Mimecast

Slow loading for CyberGraph Customers on UK and US Grid

Resolved Minor
September 14, 2022 - Started over 3 years ago - Lasted about 1 hour

Incident Report


We have identified an issue for CyberGraph customers on the US and UK grids where some emails are loading slowly. We are applying remediation steps and will update this page shortly.

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Latest Updates ( sorted recent to last )
over 3 years ago - at 09/14/2022 03:21PM


We have identified an issue for CyberGraph customers on the US and UK grids where some emails are loading slowly. We are applying remediation steps and will update this page shortly.

over 3 years ago - at 09/14/2022 04:10PM


Recovery is continuing for the CyberGraph issue affecting customers on our UK and Offshore grids and we continue to see improved performance. We will provide further updates here.

over 3 years ago - at 09/14/2022 04:31PM


We can confirm the previously identified issue regarding degraded CyberGraph service on the UK and Offshore grids has been resolved. We appreciate your patience as we worked to resolve this issue.

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