Outage in Mimecast
Administration Console access issue- USB
Resolved Minor
July 17, 2026 - Started about 10 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Some customers on Mimecast's United States B Grid experienced intermittent issues accessing the Mimecast Administration Console for approximately 1.6 hours. The engineering team identified the root cause during the incident and worked to implement a fix. The incident was classified as minor and affected only the USB grid environment.
We are aware that some customers hosted on our USB grid may be experiencing intermittent issues accessing the Mimecast Administration Console. Our Engineering team is actively investigating the issue and we will provide further updates as they become available.
Components affected
Mimecast United States B GridTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 10 hours ago - at 07/17/2026 02:56PM
We are aware that some customers hosted on our USB grid may be experiencing intermittent issues accessing the Mimecast Administration Console. Our Engineering team is actively investigating the issue and we will provide further updates as they become available.
about 9 hours ago - at 07/17/2026 03:47PM
We have identified the cause of the intermittent issues affecting customers hosted on our USB grids experiencing difficulty accessing the Mimecast Administration Console. Our Engineering team is actively working on implementing a fix and we will provide further updates as they become available.
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