Outage in Mimecast
SMS delivery delays
Resolved Minor
June 25, 2026 - Started 23 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Mimecast experienced SMS delivery delays lasting approximately 1.1 hours, caused by an issue with their third-party SMS provider that impacted the delivery of Two-Factor Authentication (2FA) messages. The disruption affected all major grids, including the United States, United Kingdom, South Africa, Australia, Germany, Offshore, and Canada. The third-party provider worked on a resolution, and the incident was resolved within the same timeframe.
Our third-party SMS provider has reported an issue that may impact the successful delivery of SMS messages used for Two-Factor Authentication (2FA). The provider is actively working on a resolution, and we will provide updates as they become available.
Components affected
Mimecast United States Grid Mimecast United States B Grid Mimecast United Kingdom Grid Mimecast South African Grid Mimecast Australian Grid Mimecast German Grid Mimecast Offshore Grid Mimecast Canadian GridTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
23 days ago - at 06/25/2026 12:51PM
Our third-party SMS provider has reported an issue that may impact the successful delivery of SMS messages used for Two-Factor Authentication (2FA). The provider is actively working on a resolution, and we will provide updates as they become available.
Latest Mimecast outages
Administration Console access issue- USB - about 10 hours ago
Degraded Outbound Email Processing on Multiple Grids - 3 days ago
Australia Region: Email processing delays - 4 days ago
SMS delivery delays - 23 days ago
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