Mindbody Web Software

The previous issue impacting Mindbody Web Software and Mindbody Business App has been resolved. Any newly created pricing options are now showing up as expected. Thank you for your patience while we worked to restore the service to full functionality.

Our engineering teams are implementing a fix for the affected pricing options in Retail 2017 in the Mindbody Web Software and Mindbody Business App. While the fix is being implemented, pricing options will slowly start to synchronize and show up in the Retail 2017 checkout workflows. Any newly created pricing options are now showing up as expected. Thank you for your patience while we work to restore services. Our next update will be at 8:15 PM PDT.

The previous issues impacting Mindbody App, Mindbody Business App, Mindbody Branded App, and Mindbody Branded Web have been restored. Our engineering teams are working on a fix for Mindbody Web Software and Mindbody Business App. Mindbody Subscribers are unable to view updated and newly created pricing options in the Retail 2017 checkout workflow within Mindbody Web Software and Mindbody Business App. Thank you for your patience while we work to restore services. Our next update will be at 4:30 PM PDT.

Our Engineering teams have implemented a fix and services have begun to recover. Mindbody Subscribers using Retail 2017 are currently unable to see modified or newly created pricing options within the checkout workflow in the Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 3:30 PM PDT.

We are monitoring an issue impacting:

Mindbody Web Software
Mindbody Business App
Mindbody App
Mindbody Branded App
Mindbody Branded Web

Mindbody Subscribers may experience intermittent issues verifying emails, updating and creating new users, and resetting user passwords within the Mindbody Web Software, Mindbody Business App, Mindbody App,

Mindbody Branded App, and Mindbody Branded Web. Mindbody Consumers are unable to book classes and appointments and are unable to access user data like bookings, passes, and other profile data within Mindbody Consumer Web and Mindbody App.

Our Engineering teams have implemented a fix and services are starting to recover and we are monitoring for system stability. Thank you for your patience while we work to restore services. Our next update will be at 3:30 PM PDT.

We are investigating an issue impacting:
Mindbody Web Software
Mindbody Business App
Mindbody App
Mindbody Branded App
Mindbody Branded Web

Impact to products:

Mindbody Subscribers may experience intermittent issues verifying emails, updating and creating new users, and resetting user passwords within the Mindbody Web Software, Mindbody Business App, Mindbody App, Mindbody Branded App, and Mindbody Branded Web.

Mindbody Consumers are unable to book classes and appointments and are unable to access user data like bookings, passes, and other profile data within Mindbody Consumer Web and Mindbody App.

Mindbody Consumers may be unable to view their schedules and book appointments and classes through Branded Web widgets hosted on 3rd party websites.

Thank you for your patience while we work to restore services. Our next update will be at 2:30 PM PDT.

We are investigating an issue impacting:

Mindbody Web Software
Mindbody Business App
Mindbody App
Mindbody Branded App and Mindbody Branded Web.

Mindbody Subscribers may experience intermittent issues verifying emails, updating and creating new users, and resetting user passwords within the Mindbody Web Software, Mindbody Business App, Mindbody App, Mindbody Branded App, and Mindbody Branded Web. Mindbody Consumers are unable to book classes and appointments and are unable to access user data like bookings, passes, and other profile data within Mindbody Consumer Web and Mindbody App.

Thank you for your patience while we work to restore services. Our next update will be at 2:30 PM PST.

We are investigating an issue impacting Mindbody Web Software. Thank you for your patience while we work to restore services. Our next update will be at 2:00 PM PDT.