Outage in Mode
Unable to access Mode using Microsoft authentication
Resolved MinorIncident Report
We are investigating an issue where some customers may be unable to log into Mode using Microsoft authentication. We are investigating the issue, and an update will be posted here as the investigation progresses.
Components affected
Mode Site and APINeed to monitor Mode outages?
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 09/19/2022 03:52PM
A fix has been implemented, and we've confirmed via internal tests that Microsoft SSO login to Mode is successful. Customers are requested to refresh the browser and re-login to Mode via Microsoft SSO. Thank you for your patience!
IDENTIFIED
about 3 years ago - at 09/19/2022 03:37PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 years ago - at 09/19/2022 07:51AM
We are investigating an issue where some customers may be unable to log into Mode using Microsoft authentication. We are investigating the issue, and an update will be posted here as the investigation progresses.
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