Outage in Monta

Charges not working due to increased latency

Resolved Major
February 08, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently seeing increased latency against part of our application, especially creating/updating charges. The team is currently working on fixing the issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/08/2024 01:33PM

Everything is back to normal.

IDENTIFIED 3 months ago - at 02/08/2024 11:30AM

We are seeing more and more cases of starting and stopping charges not going through. We are working on a solution.

In the meantime, please try charging via other sources or try again later. We will update here on this page as soon as we have news or a fix deployes.

Thank you for your patience and sorry for the inconvenience!

IDENTIFIED 3 months ago - at 02/08/2024 11:18AM

We are currently seeing increased latency against part of our application, especially creating/updating charges. The team is currently working on fixing the issue.

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