Outage in Mux

Intermittent playback issues for Mux Video

Resolved Minor
October 25, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Need to monitor Mux outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mux, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where some streams (live and on-demand) are experiencing playback issues, ranging from increased startup failures to increased stalling and rebuffering during playback.
Components affected
Mux Video - VOD Mux Video - Live
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 10/25/2022 05:11PM

We have implemented a mitigation by routing away from the affected CDN, and stream performance should be returning to normal levels. We are continuing to monitor the system to ensure performance remains, and will provide updates as we have them.

INVESTIGATING over 1 year ago - at 10/25/2022 04:12PM

We are currently investigating an issue where some streams (live and on-demand) are experiencing playback issues, ranging from increased startup failures to increased stalling and rebuffering during playback.

Latest Mux outages

Potential Playback Issues - about 19 hours ago
Webhook Delays - 4 days ago
Delays in Webhooks - about 2 months ago

The easiest way to monitor Mux and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime