Is Mux Down?

Mux status is operational

Unexpected live stream disconnects and playback failures/.... More details & updates
Active Outage - started about 3 hours ago
IsDown is monitoring Mux's official status page in real time.

Stats for Mux official incidents in the last 30 days

Number of Incidents

3 outages

Since last incident

1 days

Users reports for Mux in the last 12 hours

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Monitor and keep track of Mux's current and past outages

Minor · started about 3 hours ago

Unexpected live stream disconnects and playback failures/stalling

We are currently investigating an issue where some live streams are being disconnected unexpectedly, and some playback of live streams is experiencing increased rebuffering.

Major · about 6 hours ago · lasted about 2 hours

Elevated 5xx errors and slower response times for Mux Data Historical dashboards and APIs

We are currently experiencing elevated rates of 5xx errors being returned for API calls to Historical metrics for Mux Data. In addition, response times are slower than expected. Mux Data Monitoring dashboards and APIs are not affected.

Minor · 2 days ago · lasted about 2 hours

Incomplete data in Monitoring Dashboard and APIs for a small number of customers

We are currently investigating an issue affecting a small number of Mux Data customers, where data is incomplete in the Monitoring Dashboard and APIs.

Minor · about 1 month ago · lasted about 4 hours

Ingest and MP4 creation delays

We have identified an issue causing some new ingest requests and MP4 creation to take longer than expected, starting at approximately 13:30 UTC on August 20th. Our system is processing all requests and these will complete as we work through the backlog of requests. All delivery is functioning as expected

Minor · about 1 month ago · lasted about 4 hours

Delay in Monitoring Dashboard and API

We are currently investigating an issue where as of approximately 00:50 UTC on August 15th we are experiencing a delay in data availability to the Monitoring Dashboard and APIs.

Minor · about 1 month ago · lasted about 2 hours

Delayed data in Mux Data Monitoring dashboard and APIs

We have identified an issue causing data in Mux Data Monitoring dashboard and APIs to be delayed starting 00:04 UTC on Aug 9th. Our team is applying a patch and expect data to be available shortly.

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Frequently Asked Questions

Is Mux down right now? What is Mux current status?
Mux seems to be up and running. We've updated the status 1 minute ago.
Was Mux down today?
Mux is up and running now. In the last 24 hours there was 2 outages.
I'm having issues with Mux, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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