Number of Incidents
3 outages
Since last incident
1 days
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Minor · started about 3 hours ago
Unexpected live stream disconnects and playback failures/stalling
We are currently investigating an issue where some live streams are being disconnected unexpectedly, and some playback of live streams is experiencing increased rebuffering.
Major · about 6 hours ago · lasted about 2 hours
Elevated 5xx errors and slower response times for Mux Data Historical dashboards and APIs
We are currently experiencing elevated rates of 5xx errors being returned for API calls to Historical metrics for Mux Data. In addition, response times are slower than expected. Mux Data Monitoring dashboards and APIs are not affected.
Minor · 2 days ago · lasted about 2 hours
Incomplete data in Monitoring Dashboard and APIs for a small number of customers
We are currently investigating an issue affecting a small number of Mux Data customers, where data is incomplete in the Monitoring Dashboard and APIs.
Minor · about 1 month ago · lasted about 4 hours
Ingest and MP4 creation delays
We have identified an issue causing some new ingest requests and MP4 creation to take longer than expected, starting at approximately 13:30 UTC on August 20th. Our system is processing all requests and these will complete as we work through the backlog of requests. All delivery is functioning as expected
Minor · about 1 month ago · lasted about 4 hours
Delay in Monitoring Dashboard and API
We are currently investigating an issue where as of approximately 00:50 UTC on August 15th we are experiencing a delay in data availability to the Monitoring Dashboard and APIs.
Minor · about 1 month ago · lasted about 2 hours
Delayed data in Mux Data Monitoring dashboard and APIs
We have identified an issue causing data in Mux Data Monitoring dashboard and APIs to be delayed starting 00:04 UTC on Aug 9th. Our team is applying a patch and expect data to be available shortly.
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