Mux experienced direct upload endpoint failures affecting some customers for 1.5 hours, while URL-based ingest remained functional. The incident also caused a low number of playback failures for some users during the outage. The issue was resolved after implementing a fix and monitoring the results.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Some customers may have experienced a low number of playback failures during the incident.
We are investigating an issue causing uploads to direct upload endpoints to fail for some customers. URL based ingest is not affected.
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