Check if Mux is down, official outages, user-reported issues, and outages map.
Mux is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 217 incidents since started monitoring Mux status in December 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Mux outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Oct 31, 2025 
                                              03:16 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are investigating networking issues resulting in Data collection issues for EU ingest customer...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 20, 2025 
                                              05:39 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            From 07:30 UTC, Mux Player embeds are were experiencing increased error rates caused by an outage...
                                             
                                           | 
                                          about 12 hours | 
| 
                                             Oct 07, 2025 
                                              04:47 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are seeing latency for some customers between 20:26-20:40 UTC
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Oct 03, 2025 
                                              08:55 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are investigating an issue causing increased error rates for video ingest and playback for on-...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Oct 02, 2025 
                                              11:23 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are investigating an issue where monitoring data is delayed for many customers
                                             
                                           | 
                                          about 6 hours | 
| 
                                             Sep 22, 2025 
                                              12:44 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            The previous status update was marked resolved unintentionally.
Our systems are still experienci...
                                             
                                           | 
                                          about 5 hours | 
| 
                                             Sep 22, 2025 
                                              10:54 AM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                              We are investigating an issue causing increased error rates for video ingest and playback for ass...
                                             
                                            The Mux engineering team are investigating.
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Sep 18, 2025 
                                              12:37 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            We are seeing increased error rates for playback and thumbnails in one of our regions. Currently ...
                                             
                                           | 
                                          about 4 hours | 
| 
                                             Sep 05, 2025 
                                              01:20 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are seeing intermittent drops in monitoring data starting 15:13 UTC that then fill in over tim...
                                             
                                           | 
                                          about 3 hours | 
    See what users are saying about Mux issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | Details | 
|---|---|---|
| Mux Video - Live status | MINOR | View details | 
| Mux Video - VOD status | MINOR | View details | 
| Mux Dashboard status | OK | View details | 
| Mux Data - Data Collection status | OK | View details | 
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Mux. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Video streaming platform offering live streaming, video on demand, performance analytics, and a management dashboard for content creators and publishers.
Monitoring Mux since December 2020
Tracking 4 Mux services and regions
30 incidents in 2025
IsDown is a status page aggregator that monitors if Mux and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Mux, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Mux (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Mux's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Mux and other services.
            IsDown checks Mux official status page for major/minor outages or downtimes. A major outage is when Mux experiences a critical issue that severely affects one or more services/regions. A minor incident is when Mux experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Mux outage, we send you an alert and update your dashboard and status page.
Mux and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Mux status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Mux publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Mux and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Mux but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Mux and other services.
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                        IsDown integrates with 20+ tools. Connect the status of Mux and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Mux down?'
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                        While Downdetector relies on user-submitted reports to detect Mux outages, IsDown monitors Mux's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features | 
                 
                 | 
              Downdetector | 
|---|---|---|
| Official Mux status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Mux in a single dashboard. | ||
| Instant Mux outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Mux official status and user-reported issues. | ||
| Maintenance feed for Mux | ||
| Granular alerts filtering by Mux components and regions. | 
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Mux is down. You can check Mux status and incident details on the top of the page. IsDown continuously monitors Mux official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Mux seems to be having problems. You can check Mux status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Mux might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Mux official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Mux last outage was on October 31, 2025 with the title "EU Data ingest collection issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Mux and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Mux is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Mux's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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