Is Mux Down? What is the current status?

Mux status is operational
Updated from Mux official status page
Mux not working for you?

Mux issues reported in the last 24 hours

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Latest Mux status updates

Elevated error rate for image, subtitle, and storyboard requests

Major Resolved

July 13, 2024 · lasted about 2 hours

We are investigating an increase in errors when delivering images, subtitles, and storyboards. Video ingest and playback is not affected.

Some views missing for EU customers

Major Resolved

June 13, 2024 · lasted about 4 hours

We are currently investigating an issue where some views are missing for customers in the EU between 18:10 and 18:25 UTC

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Mux outages in the last 30 days

Number of Incidents

1 issues

Last incident

2 days ago

Check Mux components, services, or regions current status in real-time

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Major Outages Notifications

IsDown monitors Mux for major outages. A major outage is when Mux experiences a critical issue that severely affects one or more services/regions. When Mux marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Mux status page for minor outages. A minor outage is when Mux experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Mux status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Mux publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Mux and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Mux and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Mux down today?

Mux is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Mux status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Mux outages, issues and problems' at the top of the page.

When was the last Mux outage?

Mux last outage was on July 13, 2024 with the title "Elevated error rate for image, subtitle, and storyboard requests"

Mux not working for you? How do I know if Mux is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Mux status and outages?
Why use IsDown to monitor Mux instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Mux and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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