Outage in Mux

Mux Data no longer reporting finalized views

Resolved Major
August 01, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue where views not showing up in the API or dashboard beginning 21:42:30 UTC

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/01/2025 11:14PM

This incident has been resolved.

MONITORING 3 months ago - at 08/01/2025 10:37PM

A fix has been implemented. Views were delayed from 2025-08-01 21:42:00 to 2025-08-01 22:06:00, and are now available in the system. Some monitoring metrics were inflated/misreported during this time.

IDENTIFIED 3 months ago - at 08/01/2025 10:13PM

This issue has been identified as latency in our processing pipeline. There is no data loss and a fix is being implemented.

INVESTIGATING 3 months ago - at 08/01/2025 10:06PM

We are currently investigating an issue where views not showing up in the API or dashboard beginning 21:42:30 UTC

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