Mux experienced increased delivery errors affecting both Live and VOD video services in European regions for approximately one hour (9:30–10:30 UTC) on June 18, 2026. The issue was traced to a problem with a CDN provider in the affected regions. Video delivery returned to normal by 10:30 UTC, with the incident formally resolved after a monitoring period.
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This incident has been resolved.
Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.
We are experiencing increased errors with delivery across Live and VOD in Europe regions and are actively investigating.
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