Outage in Mux
Elevated Mux Video Errors
Resolved MajorIncident Report
Summary AI Generated
Between 23:29 and 00:01 UTC on October 28–29, 2026, Mux experienced a major outage lasting approximately 2.6 hours that rendered video playback and ingest unavailable, with additional delays to data collection, streaming, and alerting. The Mux Dashboard, VOD, Live, and Data Collection components were all affected. A fix was implemented by 00:47 UTC and the incident was fully resolved by 02:05 UTC.
We are seeing errors across Mux Video and are investigating
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/29/2026 02:05AM
This incident has been resolved.
MONITORING
4 days ago - at 10/29/2026 12:47AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 10/29/2026 12:18AM
Data collection, streaming, and alerting was delayed during that window.
IDENTIFIED
4 days ago - at 10/29/2026 12:14AM
The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.
INVESTIGATING
4 days ago - at 10/28/2026 11:52PM
Mux Data Collection is also delayed. Continuing to investigate.
INVESTIGATING
4 days ago - at 10/28/2026 11:42PM
We are seeing errors across Mux Video and are investigating
Latest Mux outages
Mux Data Collection Latency - 11 days ago
Degraded VOD playback - 11 days ago
Elevated API Latency - 23 days ago
Elevated errors on Direct Uploads - 27 days ago
Elevated webhook delivery latency - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
