Outage in Mux
Mux Data Monitoring Failing to Load
Resolved MinorIncident Report
Beginning 00:07 UTC, we are seeing the monitoring page take a very long time to load and are investigating
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 12/05/2025 02:16AM
This incident has been resolved.
MONITORING
3 days ago - at 12/05/2025 01:15AM
From 2025-12-05 00:07:00 UTC to 2025-12-05 00:36:00 UTC, several Mux Data servers experienced degraded connectivity. This resulted in monitoring dashboards being unable to load, beacon ingestion to slow slightly, and in some instances a small number of missing views at 00:08:50 UTC and 00:35:35 UTC
INVESTIGATING
3 days ago - at 12/05/2025 12:46AM
We are continuing to investigate the cause of this issue. Customers should now see improved latency in loading the monitoring dashboard. We are assessing potential impact to our collection pipeline.
INVESTIGATING
3 days ago - at 12/05/2025 12:34AM
Beginning 00:07 UTC, we are seeing the monitoring page take a very long time to load and are investigating
Latest Mux outages
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EU Data ingest collection issues - about 1 month ago
Investigating elevated playback errors on Chrome version 141.0.7390.123 and later - about 2 months ago
Mux Player embeds increased error rates - about 2 months ago
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