Outage in Mux
Corruption on some segments of some videos
Resolved MinorIncident Report
We are investigating an issue that causes some audio or video segments to be corrupt, causing playback quality degradation on affected assets.
Components affected
Mux Video - VODNeed to monitor Mux outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 02/02/2026 02:00AM
This incident has been resolved.
MONITORING
1 day ago - at 02/01/2026 04:59PM
We have completed the remediation steps for impacted assets and will be monitoring.
IDENTIFIED
3 days ago - at 01/30/2026 06:59PM
A fix has been implemented to address the issue for new assets, and our team is working through any remaining affected assets. We will post further updates as we have them.
IDENTIFIED
4 days ago - at 01/29/2026 08:40PM
We have identified the cause of this issue and our team is working on a fix.
INVESTIGATING
4 days ago - at 01/29/2026 06:07PM
We are investigating an issue that causes some audio or video segments to be corrupt, causing playback quality degradation on affected assets.
Latest Mux outages
Monitoring dashboard data delayed - about 21 hours ago
Elevated Livestream Errors - 11 days ago
Possible Mux Data historical metrics delays - 24 days ago
Mux Data Monitoring Failing to Load - about 2 months ago
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