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Outage in Mux

Mux Data Monitoring Issues

Resolved Minor
March 03, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Mux experienced issues with their Data Monitoring collection pipeline starting at 05:14 UTC, causing delayed or missing data in the Mux Dashboard and Data Collection components. The incident lasted 3.2 hours, with users experiencing significant latency in data collection throughout the event. The issue was identified and fixed by 07:55 UTC, with full resolution confirmed at 08:35 UTC after monitoring showed latency had returned to normal levels.

We are currently investigating an issue with our Mux Data Monitoring collection pipeline. Data may be delayed or missing beginning 05:14 UTC

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/03/2026 08:35AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/03/2026 07:55AM

A fix has been implemented and we are monitoring the results. Latency has returned to normal.

IDENTIFIED about 2 months ago - at 03/03/2026 07:42AM

The issue has been identified and we are implementing a fix. Latency in the system is reduced, but still remains for some customers.

INVESTIGATING about 2 months ago - at 03/03/2026 06:36AM

We are continuing to investigate and will post as soon as we know more.

INVESTIGATING about 2 months ago - at 03/03/2026 05:56AM

We are continuing to investigate and are seeing significant latency in our collection pipeline.

INVESTIGATING about 2 months ago - at 03/03/2026 05:29AM

We are currently investigating an issue with our Mux Data Monitoring collection pipeline. Data may be delayed or missing beginning 05:14 UTC

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