Outage in Mux
Mux Data Monitoring Issues
Resolved MinorIncident Report
Summary AI Generated
Mux experienced issues with their Data Monitoring collection pipeline starting at 05:14 UTC, causing delayed or missing data in the Mux Dashboard and Data Collection components. The incident lasted 3.2 hours, with users experiencing significant latency in data collection throughout the event. The issue was identified and fixed by 07:55 UTC, with full resolution confirmed at 08:35 UTC after monitoring showed latency had returned to normal levels.
We are currently investigating an issue with our Mux Data Monitoring collection pipeline. Data may be delayed or missing beginning 05:14 UTC
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 03/03/2026 08:35AM
This incident has been resolved.
MONITORING
about 7 hours ago - at 03/03/2026 07:55AM
A fix has been implemented and we are monitoring the results. Latency has returned to normal.
IDENTIFIED
about 8 hours ago - at 03/03/2026 07:42AM
The issue has been identified and we are implementing a fix. Latency in the system is reduced, but still remains for some customers.
INVESTIGATING
about 9 hours ago - at 03/03/2026 06:36AM
We are continuing to investigate and will post as soon as we know more.
INVESTIGATING
about 9 hours ago - at 03/03/2026 05:56AM
We are continuing to investigate and are seeing significant latency in our collection pipeline.
INVESTIGATING
about 10 hours ago - at 03/03/2026 05:29AM
We are currently investigating an issue with our Mux Data Monitoring collection pipeline. Data may be delayed or missing beginning 05:14 UTC
Latest Mux outages
Monitoring dashboard data delayed - 30 days ago
Corruption on some segments of some videos - about 1 month ago
Delayed data in Mux Data Monitoring dashboard and APIs - about 1 month ago
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