Outage in Mux

Missing or incomplete data in real-time dashboards for some Mux Data customers

Resolved Minor
November 29, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team is currently investigating an issue where some Mux Data customers are experiencing missing or incomplete data in the Real-Time Dashboard.
Components affected
Mux Data - Data Collection
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/29/2022 08:43PM

This incident has been resolved.

MONITORING over 1 year ago - at 11/29/2022 07:37PM

The team have identified and mitigated the issue and are monitoring the results. Some real-time data from 19:03:00 -19:16:00 UTC has been lost.

We do not expect any significant impact to historical metrics.

INVESTIGATING over 1 year ago - at 11/29/2022 07:22PM

Our team is currently investigating an issue where some Mux Data customers are experiencing missing or incomplete data in the Real-Time Dashboard.

Latest Mux outages

Potential Playback Issues - about 15 hours ago
Webhook Delays - 4 days ago
Delays in Webhooks - about 2 months ago

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